Questions

What kind of artwork do you need?
While I can work with about anything from a verbal description to vector art the better the artwork you supply, the less work it is for me, and those savings are passed on to you.

  • FOR EMBROIDERY: Vector art supplied as .eps, .cdr (CorelDraw) or .AI (Adobe) files are preferred. But bitmaps (.jpg, .bmp, .png, etc.) work good especially at higher resolutions (300 dpi).
  • FOR HEAT PRESS: It is best to supply vector art but if you don’t have it send what you do have.

What is a heat transfer?
Heat transfer printing is a method of transferring a desired pattern via heat onto a substrate. There are two ways to transfer the pattern–with a press or with an inkjet or electrostatic printer. In our case the substrates is generally fabric (a garment).

Are heat transfers durable?
It depends on the type of decoration you desire but in general they are durable. Photo transfers to a flexible film to go on light flexible fabric are least durable and may crack and wrinkle after washing especially if you dry them in a dryer, bleach them or wash them in hot water. Heavier types of transfers used on sport garments, sweatshirts or even t-shirts are as durable as screen printed items.

Can I provide my own garments?
Yes with caveats. I cannot accept heirlooms or anything that you consider “irreplaceable” either because of its uniqueness or because it has particular sentimental value. Let’s face it, sometimes things go south and the item is destroyed. I’ll replace it or fix it as best I can, but that’s all I can do. I don’t want to be on the hook for your mental distress! Please, don’t ask me to work on your wedding dress or grandma’s hand sewn quilt!! It’s best to call and talk to me if you have your own things you want decorated.

What are the minimums?
There are no minimum order sizes.

Can you do rush jobs?
Rush jobs are possible. The size and complexity of the project will determine how long it will take to complete. It is recommended that you call us to discuss the details of your rush job.

What is digitizing?
Embroidery digitizing or embroidery “punching” is the process of converting artwork into digital data that tells computerized embroidery machines how to move during the embroidery process so that the design is created in stitching. The process is accomplished using embroidery software and steps similar to a paint-by-numbers operation. Each portion of the design is designated and commands issued to fill that area with a stitch type and thread color. The software essentially translates those commands into a series of X,Y co-ordinates that control the movement of the embroidery hoop.

How many colors can I have?
With embroidery it depends on how many needles the machinery has. I have machines with 12 and 15 needles so if you keep the design to 12 colors or less it all costs the same. More than 12 colors will cost you more because we have to change thread cones to complete the designs.

What is the difference between a patch and apparel logo?
A patch is created separately on its own fabric substrate which is then sewn or applied to the garment.

An apparel logo is typically sewn or applied directly onto the garment.